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Accent Voice and Data Ltd 
180 Markfield Road, Groby, 

Tel: 0330 6601010 


Fax: 0330 6601011




   Home      Products & Services      Call Recording

Call Recording is designed to enhance your business by enabling you to deliver the best possible service to your customers. By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed. This enables any disputes to be quickly resolved and for the customer to be retained for future business.

Call Recording works alongside your staff to help them develop their customer service skills as well as drive new sales through better telesales techniques.


Resolve Disputes
Demonstrate Compliance
Monitor Quality
Improve Performance
Find calls quickly and email an extract to your client to confirm contract details.
Show that FCA & PCI DSS call recording rules have been followed.
Review recordings to ensure that clients have been dealt with professionally.
Work with staff to develop their telephone and telesales techniques.


We offer a range of different products to suit all your call recording needs. Speak to our team to choose the perfect option for your business.